1. Ancestry
  2. Account and billing
  3. Troubleshooting issues

Troubleshooting issues

  • Third-Party or Local Storage Error Message
  • Checking the Status of Ancestry
  • Fixing Display or Download Problems
  • Using Ad Blockers on Ancestry
  • Fixing Page or Button Problems on Ancestry
  • Finding and Updating Your Browser Version
  • Managing Your Cache and Cookies
  • Disabling Security Software or VPN
  • Site Downtime or Errors
  • Not Getting Ancestry Emails
  • Changing Your Default Browser
  • Subscriber Showing as Registered Guest
  • Getting an Upgrade Message
  • Taking a Screenshot