For help reporting errors in records, see Correcting a Record

Request content removal

You can also access this page by clicking Report a problem from any record detail page.

Report a problem

 

Reporting content

Protecting your privacy is at the core of what we do. Our database contains only information about living people that has already been made public by government institutions or other groups, but if you are concerned about something you see on the website, please report it to us.

Please notify us about the following:

  • Information that relates to you or your living minor children that you're concerned about having published online
  • User-submitted content such as images, stories, or comments that violate our Community Guidelines.
  • Harassing comments on your tree or a public record
  • Vulgar, offensive, or pornographic content
  • Content that infringes on your copyright
  • Spam or scam comments on your tree or a public record

 

Managing family trees

 

Blocking people

If you receive a message from another member that is harassing, pornographic, abusive, or vulgar, you can block the person by hovering over their name and clicking the arrow arrow that appears.

For more information about blocking people on Ancestry, see Blocking Someone on Ancestry.

 

Contacting us

Contact us


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