To view a record of your purchases and transactions with Ancestry, including memberships and AncestryDNA kits:
- In the top-right corner of any Ancestry page, select your Profile and choose Account Settings.
- Scroll down to the Order history section and select View order history.
- Next to the order you want to review, select Invoice to open its details.
Orders are shown from newest to oldest. Use the arrows or page numbers at the bottom to load more orders.
If a charge looks unfamiliar or different than expected, read Unexpected Ancestry Charges for possible reasons.
Related topics
For help with a specific purchase or order, explore the articles and information below.
Memberships
Changing your membership
You can change or update your membership at any time. For help, choose what you’d like to do:
- Upgrade your membership
- Add a Pro Tools membership
- Downgrade your membership
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Switch to a family plan
Canceling your membership
- If your membership is billed through Ancestry, read Canceling a Membership.
- If it's billed through a third party (like your app store), read Managing a Membership Purchased in the Ancestry App.
AncestryDNA
If you ordered an AncestryDNA kit but don’t see the order in your order history, check your email and payment accounts to confirm where you placed the order and that the purchase went through.
If you bought your kit directly from Ancestry, the order should appear in your order history once it’s placed.
For details about shipping, tracking, or delivery, read:
For other DNA-related help, read:
For additional help, review our AncestryDNA Resources.