There's a lot to keep track of with the Ancestry App, so we've compiled a list of articles to help.
 

Installing and updating

 

Signing in and out

 

Updating account settings

 

Managing trees

Changes made to trees on Ancestry or in the app automatically sync to the other location. If your tree doesn’t automatically update in the app, sign out of the app, and sign back in.

 

AncestryDNA

 

Troubleshooting

See Troubleshooting Ancestry Apps if your Ancestry app is:

  • crashing or closing unexpectedly
  • not responding
  • not opening
  • not working properly
  • not displaying or loading trees correctly (people appear blank)
  • unable to connect to the internet
  • appearing to be offline

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